FunkyJackpot Terms and Conditions

Welcome to FunkyJackpot. These Terms and Conditions govern your use of our website and services at https://funkyjackpot.com/. By registering an account, accessing our platform, or placing a bet, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to review this document carefully before using any part of our services. If you do not agree with any provision set out here, please do not use our platform.

1. About Us – Operator Information

At FunkyJackpot, we operate under ProgressPlay Limited, a company registered in Malta (company no. C58305), with registered offices at Soho Office, 3A Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. Payment processing is handled by Babaloo Limited, 5 Secretary's Lane, Gibraltar GX11 1AA.

We hold a licence issued by the UK Gambling Commission (account number 39335) and a Malta Gaming Authority licence (MGA/B2C/231/2012, issued 16 April 2013). Our FunkyJackpot platform was established in 2024, and we are fully committed to providing a safe, fair, and regulated gaming environment.

2. Eligibility and Account Registration

To register and use our services at FunkyJackpot, you must meet all of the following requirements:

• You must be at least 18 years of age.
• You must be a resident of a jurisdiction where online gambling is legally permitted.
• You must not be registered with GAMSTOP or any similar self-exclusion scheme.
• You must not be located in a Restricted Territory as defined by our licence conditions.
• You may only hold one account with us — duplicate accounts are strictly prohibited.
• All information you provide during registration must be accurate, complete, and up to date.

On our UKGC-licensed site, "Restricted Territories" means any jurisdiction that is not the United Kingdom. On our international (MGA-licensed) version, restricted countries include Australia, Austria, Belgium, Bulgaria, France, Germany, USA, Spain, Netherlands, and others as listed in our full policy. We reserve the right to close any account and withhold funds where we determine that eligibility requirements have not been met.

3. Know Your Customer (KYC) and Verification

We are legally required to verify your identity before processing withdrawals and, in some cases, before you can continue playing. As part of our FunkyJackpot verification process, we may request the following documents:

• Government-issued photo ID (passport, driving licence, national ID card)
• Proof of address (utility bill or bank statement dated within 3 months)
• Proof of payment method (copy of card, screenshot of e-wallet account)
• Source of funds or source of wealth documentation where required

We will not process any withdrawal until your account has been satisfactorily verified. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.

4. Deposits and Withdrawals

4.1 Deposit Methods and Minimums

At FunkyJackpot, we accept a wide range of payment methods including Visa and Mastercard (debit only — credit cards are not permitted for UK/Ireland players), PayPal (UK and Ireland only), Apple Pay, Skrill, Neteller, Paysafecard, Neosurf, PayViaPhone, Instant Bank Payments (Open Banking), AstroPay, and Payz. For non-UK players in eligible jurisdictions, we also support cryptocurrency payments including Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), Tron (TRX), and Solana (SOL).

Our minimum deposit amounts are as follows:

• £/€/$/CAD/NZD: 10.00
• JPY and INR: 1,000
• Paysafecard and PayViaPhone: £10 minimum
• Neosurf: £15 minimum
• Instant Bank Payments / Skrill / Neteller / Payz: £20 minimum
• PayViaPhone carries a 15% processing fee

4.2 Withdrawals

We process withdrawal requests within one business day for UK players and up to three business days for non-UK players. All cash-out requests initially appear as "Pending" while under review. Our FunkyJackpot withdrawal processing times by method are as follows:

• Skrill, Neteller, Instant Bank Payment: approximately 1 business day after processing
• Payz, Apple Pay, Paysafecard: approximately 3 business days
• Debit cards and PayPal: 3–7 business days

We apply a withdrawal fee of 1%, up to a maximum of £3 per transaction. UK players may withdraw their full real-money balance (deposits and winnings) at any time, subject to regulatory checks. International (MGA) players are subject to withdrawal limits of €3,000 per week and €6,000 per month. The minimum withdrawal for UK players is £5; for non-UK players it is €20.

5. Bonuses, Promotions, and Wagering Requirements

We offer a range of bonuses at FunkyJackpot Casino, including our UK Welcome Offer of up to £50 plus Free Spins on your first deposit. A minimum deposit of £10 is required to claim this offer. The funky jackpot welcome bonus carries a 10x wagering requirement on the bonus amount, to be completed within 30 days. Free spin winnings must be wagered 10x within 7 days. Maximum conversion from the bonus is 1x the bonus amount; maximum conversion from free spins is £20.

Key bonus terms you must be aware of include:

• New players only — one bonus per player, per household, per device
• Deposits made via Skrill or Neteller do not qualify for bonus offers
• Our welcome bonus is limited to 5 brands within the ProgressPlay network
• Submitting a withdrawal request will void all active and pending bonuses
• Game contribution rates vary — not all games contribute equally to wagering requirements
• Real-money balance is wagered before any active bonus funds

We also offer Sports Welcome bonuses, including a Bet £20 and receive a £30 free bet offer, as well as ACCA Super Boost promotions. Sports free bets carry a 1x wager requirement on winnings with a maximum conversion of £200. All funky jackpot bonus codes and promo codes are subject to individual offer terms, which we publish alongside each promotion.

6. Responsible Gambling

We are committed to promoting responsible gambling at FunkyJackpot. We provide a range of tools to help you manage your play, including deposit limits, session time reminders, reality checks, cooling-off periods, and self-exclusion options. If you believe you may have a gambling problem, please contact our Responsible Gaming team at playerrelationship@instantgamessupport.com.

We actively participate in the GAMSTOP self-exclusion scheme for UK players. Accounts registered with GAMSTOP or equivalent schemes will be excluded from our platform. We encourage all players to gamble responsibly and to use the tools we provide.

7. Prohibited Activities

By using our services, you agree not to engage in any of the following prohibited activities:

• Providing false or misleading registration information
• Opening more than one account with us
• Colluding with other players or using unfair software
• Abusing bonus offers or exploiting system errors
• Using our platform for any unlawful purpose, including money laundering
• Accessing our services from a Restricted Territory using a VPN or similar technology

We reserve the right to suspend or permanently close any account found to be in breach of these terms, and to withhold any associated funds pending investigation.

8. Intellectual Property

All content on our FunkyJackpot platform, including logos, graphics, text, software, and game assets, is the intellectual property of ProgressPlay Limited or our licensed providers. You may not reproduce, distribute, or use our content for any commercial purpose without our prior written consent.

9. Limitation of Liability

We provide our services on an "as is" basis. While we work hard to ensure our FunkyJackpot Casino platform is available at all times, we do not guarantee uninterrupted access and accept no liability for losses caused by technical failures, server outages, or third-party issues beyond our control. Our total liability to you in any circumstance shall not exceed the amount you have deposited in the preceding 12 months.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Malta and, where applicable, the laws of Great Britain. In the event of a dispute, we encourage you to contact our customer support team at customersupport@instantgamesupport.com in the first instance. Formal complaints may be submitted to complaints@instantgamesupport.com. We are committed to resolving all disputes in a fair and transparent manner in accordance with our regulatory obligations under both the UKGC and MGA licences.

11. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our FunkyJackpot platform following any such changes constitutes your acceptance of the updated terms. We recommend that you review this page periodically to stay informed of any updates.

12. Contact Us

If you have any questions about these terms, you can reach our team at any time:

• General Support: customersupport@instantgamesupport.com
• Complaints: complaints@instantgamesupport.com
• Responsible Gaming: playerrelationship@instantgamessupport.com
• Live Chat: Available 24/7 via our website
• Help Centre: help.casinopp.net

We are here to help you seven days a week, around the clock. At FunkyJackpot, your safety, security, and satisfaction remain our highest priority.